Colombia’s Helm Bank,
the former Banco de Crédito, is to implement Oracle’s software and
hardware to run its core banking, customer-facing services and
marketing functions.

Helm Bank’s platform
includes Oracle FLEXCUBE Universal Banking running on Oracle’s
Extradata Database Machine.

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According to the vendor,
Exadata is the only database machine that provides extreme
performance for both data warehousing and online transaction
processing.

Helm will also implement
Oracle’s Siebel CRM software to streamline customer data management
and improve customer service.

Jorge Acevedo, chief
information officer, Helm Bank, said:

“We selected Oracle to
help us to speed up our time to market for new products, as well as
for Oracle’s reputation and performance.

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“Also, with these
next-generation tools, we expect to continue to improve operational
risk, automation level and customer satisfaction and
loyalty.”

The Colombian lender has
been one of the region’s most innovative banks since the former
Banco de Crédito rebranded as Helm in July 2009.

As part of its drive to
differentiate itself, Helm worked with UK-based branch design
consultancy allen international to create the world’s first
multi-sensory branded bank incorporating sound, smell, taste, touch
and sight.

In a separate statement,
Oracle announced that Vietnam-based Sacombank has deployed Oracle’s Exadata
Database Machine.

Sacombank is the first Vietnamese lender to
utilise Oracle’s Exadata Database Machine.

Tran Xuan Huy, CEO of
Sacombank, said in a statement;

“Investing in IT
infrastructure modernisation will always be a part of our strategy
to achieve excellence in various parts of our business.

“Exadata powered us with
the visibility needed to address risk and growth on a timely
manner. The technology has exceeded our expectations, enabling us
with extreme performance for advance analytics while saving us
overall implementation cost.”