Q2 Holdings has launched Symphonix, a new digital lending platform aimed at enhancing the borrowing experience for non-bank lenders worldwide.
Symphonix is designed to assist non-bank lenders in improving customer experiences and streamline operations.
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The cloud-based digital lending solution’s aim is to help non-bank lenders expand profitable portfolios.
Symphonix general manager Bill Gravette said: “Our vision is to create a world where access to capital no longer constrains people and small businesses from realizing their full potential.
“Non-bank lenders are critical to helping expand credit access globally. However, they often spend too much time building and integrating infrastructure and not enough time attracting and serving their customers, refining their credit policies, and fulfilling their compliance obligations.”
The platform offers a suite of cloud-based applications, including loan origination, loan servicing, collections, and investor management.
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By GlobalDataIt is currently facilitating over one and a half million loan applications per month for non-bank lenders around the globe.
Pioneer Military Credit CEO Aaron Hadke said: “With the help of Symphonix, we were able to scale almost immediately. The new system automated the lending process and provided built-in manual review alerts. Refinements previously took over nine months and now are live in as little as 30-45 days.
“Q2 is the best software company with the best process I’ve been involved with in any of the startups I’ve done in my career.”
Earlier this year, Avidia Bank selected Q2 to upgrade its digital banking experience for its customers.
By using Personetics’ AI-based personalised engagement platform through Q2 Innovation Studio, Avidia plans to maximise the impact of the data-driven insights.
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