Collinson, a customer benefits and loyalty company, and global fintech Revolut have joined forces to give Premium and Metal customers complimentary access to airport lounges worldwide during flight delays.
With Revolut’s Premium and Metal subscriptions, customers whose flights are delayed for an hour or more will have complimentary access to over 1,000 lounges in over 500 airports in more than 100 countries.
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“Premium and Metal customers can now relax in the comfort of an airport lounge with Smart Delay as they wait for their delayed flight, regardless of their type of ticket,” Revolut said.
Lounge access includes complimentary snacks and refreshments, free Wi-Fi, newspapers and magazines, as well as use of conference and business facilities (subject to availability).
Away from the busy departure halls, travellers will be able to rest, charge their devices and unwind.
Premium customers can also bring one accompanying guest with them to enjoy the same benefits, while Metal customers can bring up to three complimentary guests.
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By GlobalDataAlleviating “stressful flight delays”
David Evans, Joint CEO at Collinson, said flight delays were always stressful. He added that the two companies have teamed up to give customers a benefit that makes the wait as pleasant as possible.
“With nearly four million global flight delays every year, it’s likely that every now and again travellers will find themselves delayed. Access to Smart Delay means that Revolut customers can have peace of mind when they travel, knowing that if they are delayed they’ll have instant access to Collinson’s leading global lounge network, all without having to deal with any lengthy travel insurance claims,” Evans said.
George Robson, Product Owner for Premium and Metal at Revolut, said travel was very important for Revolut customers. He added that customers will appreciate the fact that the two companies have joined hands to help alleviate the stressful moments of travel.
“Our Premium and Metal customers can now travel knowing that with just a few taps on their Revolut app, they can wait for their delayed flight in comfort at no extra cost. Currently Revolut Premium and Metal customers can buy lounge access at a discounted rate, so this new benefit adds an additional level of cover and value for those unforeseen travel moments,” Robson said.
