St. Louis Bank in the US has selected cloud banking solutions provider nCino for digital transformation.

The move will see the lender utilise nCino’s Bank Operating System to replace manual and paper-based processes. The deployment is expected to improve operational efficiency and customer experience.

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Additionally, it will help the lender to add new solutions and features including Treasury Management Sales and Onboarding, Deposit Account Opening and Customer Portal.

St. Louis Bank president and CEO Travis Liebig said: “Our current manual process simply could not have supported the future evolution of the Bank, and we’re confident that nCino will provide us significant upside in our growth strategies.

“Ultimately, we want to provide our associates more time and energy to focus on client interaction and relationship management where we can proactively provide services.

“The adoption of nCino will give our team members more opportunities to focus on what matters most – our clients.”

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The selection of nCino Bank Operating System is expected to help St. Louis Bank to gain new insights on operations.

It includes workload and staff requirements as well as identifying barriers in delivering services.

nCino SVP of community and regional financial institutions Paul Clarkson said: “By embracing automation and modern cloud technology, St. Louis Bank will be able to gain a competitive advantage, scale for future growth and provide the service and experience today’s customers expect.”

Last month, nCino and Accenture agreed to expand the geographical scope of their alliance. The step will help them to deliver cloud banking services in Asia-Pacific and EMEA regions.