Banking software company Temenos has announced that Ahli Bank of Jordan has gone live with cloud-native Temenos Infinity to rapidly develop and deploy new digital and mobile banking experiences.

Ahli Bank says the partnership will help it differentiate itself and drive customer growth in Jordan and the Middle East.

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Founded in 1955, Ahli Bank is one of Jordan’s largest lenders for SMEs, providing a lifeline for emerging businesses across the economic spectrum.

Working with Temenos, the bank says, it has successfully achieved this while operating remotely, due to Covid-19.

Ahli Bank created new Instant Account Opening Service in just 30 days

With Temenos Infinity, Ahli Bank was able to create a new Instant Account Opening Service in just 30 days, providing an easy way for existing and prospect customers to open an account using only the web or a mobile phone.

The instant onboarding service and new mobile banking are expected to accelerate the bank’s customer base in Jordan as well as provide a low-cost route to grow and service customers in Palestine and Cyprus.

Taking a phased approach, the bank initially focused on Temenos Infinity to transform the digital experience of its personal banking products, including deposit accounts, payments, credit cards, loans and insurance.

In the next phase, the bank plans to deploy Temenos Infinity to accelerate the digital transformation of its corporate banking operations.

“Temenos has shown deep understanding of Jordanian and Middle East markets”

Haitham Matar, Digital Strategy Director at Jordan Ahli Bank, said:

“As our technology partner, Temenos has shown deep understanding of the Jordanian and Middle East markets’ local requirements. This has proved a huge advantage for us as we transform our banking operations and adapt to the changing needs of our customers.

“Adding Temenos Infinity to our existing Temenos Transact core banking platform, means we can now create and continuously enhance our digital products with greater speed and agility. This gives Ahli Bank the edge in delivering a new experience for customers and prospects, helping us to differentiate our service and drive growth.”