The collaboration is expected to streamline operations and catalyse growth across the bank’s various channels. Credit: Sutthiphong Chandaeng/Shutterstock.

Texas Security Bank has partnered with ATTUNE, a provider of digital origination solutions, to refine its business deposit and mortgage origination processes.

The collaboration is expected to streamline operations, elevate the customer experience, and catalyse growth across the bank’s various channels.

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ATTUNE’s All-In-One Digital Origination platform is said to help enable Texas Security Bank introduce an ‘efficient’ onboarding system for business customers and a comprehensive mortgage origination service.

This initiative aims to simplify account openings and loan acquisitions.

The alliance is poised to bolster Texas Security Bank’s capacity to serve its clientele through diverse channels, including online, mobile, and in-branch interactions.

ATTUNE’s business deposit origination feature promises a swift and secure account opening process for businesses.

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Automated workflows and real-time decision-making capabilities within ATTUNE’s platform will enable Texas Security Bank to concentrate on fostering client relationships and addressing the specific needs of its business customers.

The mortgage origination solution offered by ATTUNE is designed to expedite the loan application process, ensuring quick approvals and a frictionless journey from start to finish for borrowers.

ATTUNE CEO AK Patel said: “Texas Security Bank has long been a champion for entrepreneurs and small business owners in Texas.

“We are proud to partner with them to deliver cutting-edge digital origination solutions that support their mission and enable them to grow deposits, streamline lending processes, and provide exceptional service to their customers.”

Integrating ATTUNE’s system with Texas Security Bank’s core banking system will lead to the automation of over 90% of essential processes, including compliance verification, product service ordering, funding, and updates to the core system.

This integration is expected to significantly reduce manual interventions, thereby boosting operational efficiency and supporting a smooth onboarding experience for customers.

Texas Security Bank founder and chief experience officer, executive vice-president Shon Cass said: “ATTUNE is helping us reimagine the way we deliver financial services to our business and mortgage clients.

“This partnership ensures that we can meet our customers’ needs quickly and efficiently while maintaining the high level of service they’ve come to expect from Texas Security Bank.”