
Standard Chartered-backed virtual bank Mox has opened its services to selected external customers in Hong Kong.
The service is currently available only on an invitation basis to select external customers.
The external pilot is aimed at gathering feedback from and prepare Mox for an official launch later this year.
Mox CEO Deniz Güven said: “This external pilot is a critical step for selected external customers to use Mox, share their feedback with us and help us to refine our services.
“We are excited about this co-creation of Mox with customers, as we seek to make banking easier, simpler and more delightful.”
Mox features:
Mox customers will be able to open a new zero-balance bank account within five minutes for free.
The account will come with digital Mox Card. The bank has partnered with Mastercard to launch a physical bank card as well, which can be used for all purchases and ATM cash withdrawals.
In Hong Kong, customers will have access to over 3,000 Jetco ATMs for free. Globally, they can use any ATMs that accept Mastercard cards.
The physical all-in-one Mox Card is completely numberless and are designed to protect customers’ personal information.
The card is enabled with NFC technology. Customers just need to tap the card on their phone to activate it.
The bank is also offering a Savings Calculator and other tools to help customers save money.
Customers can monitor real-time account activity and balance and instantly categorise their transactions.
Moreover, customers will be able to name their account, lock and unlock the Mox Card, and will be empowered with tailored customer service.
Standard Chartered, in partnership with PCCW, HKT and Trip.com, first unveiled the Mox virtual brand for Hong Kong, earlier last month.
Standard Chartered also launched a banking-as-a-service solution named nexus to offer a suite of private-label products and services to its clients.