Wells Fargo is the first US bank to make text
banking available to all its customers, including those not yet
signed up to its online banking service.
The service provides customers with their
current available account balances, transaction history, credit
card payment information, and the location of the nearest Wells
Fargo ATM.
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“Mobile phones are becoming an integral part
of our customers’ lifestyles. People want to take action
immediately – whether it’s ordering a pizza, getting tweets or
checking their current available balance,” said Wells Fargo senior
vice-president Secil Watson.
“The ability to bank via text message expands
financial management options for all our customers, regardless of
whether they spend a lot of time in front of a computer,” he
added.
The bank boasts of the safety and ease of the
service because customer accounts are only referred to by
nicknames. Account numbers, passwords or other personal
information is not required.
It also means users can check their account several times a day
for any unusual activity and take action quickly, if necessary.
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